We are looking for a candidate who wants to join a dynamic, motivated team in the Namibian bush for 2 years while our Namibian guest services team members go for training in Europe (successively). Ideal for someone who has worked in southern Africa before and now prefers a more indoor role while still enjoying life in the bush.

Job description: Meet & Greet with each guest

• Explaining itinerary to each guest
• Coordination of all guest activities and guest preferences across departments
• Invoicing, check-in and outs
• Ensuring smooth execution of an excellent and individual guest experience
• Dealing with daily operations and “making a plan”
• Addressing Guest complaints in a timely & professional manner

Requirements (Please do not apply unless you meet each requirement):

• Fluent in German and English
• Horse Riding Qualification OR Internationally recognised Hospitality Qualification
• Ability, maturity and competency in interacting with international guests
• Drivers’ License
• IT literate (training on our software will be provided but IT literacy required)
• Resilient, customer focussed and able to work in occasionally high pressure situations
• Willingness to commit to 2 years, with initial 3 months’ work visa and related probation period
• Able and willing to live in Nature Reserve
• Living arrangement on the Reserve do not cater for partners, children or pets to be brought along

Beneficial: Practising yoga or even yoga certificate

Live-in takes place in one of our staff apartments at Kambaku Safari Lodge, Namibia.

• Salary plus share of Lodge Tips • Apartment, water and electricity • 2 meals per day • 50% towards medical insurance • Visa fees • Economy flight at beginning and end of contract to Namibia • Riding in free time (subject to competency and availability)